At GigaByte Technologies we are committed to powering the future through reliable, effi cient, and sustainable energy solutions. Specializing in street lighting, solar energy systems, and other power-related services, we bring innovative technologies and experienced pro fessionals together to deliver high-quality infrastructure and energy projects across urban and rural environments.

Solutions

Our Complete Range of IT Services Covers

  • IT Help Desk & Desktop Support
    Reliable end-user support for resolving hardware, software, and connectivity issues.

  • Timely Response and Technical Support
    Quick and efficient resolution to technical queries and system issues.

  • Real-Time Monitoring and Trending Analysis
    Continuous system performance tracking to detect issues and improve uptime.

  • Remote Troubleshooting and Diagnostics
    Instant remote access support to identify and fix technical problems.

  • Incident Management and Escalation
    Structured response to technical incidents with defined escalation paths.

  • Service Level Agreement (SLA) Based Support
    Guaranteed service timelines and quality aligned with business needs.

  • Patch Management and System Updates
    Regular updates and fixes to ensure system security and stability.

  • Asset and Inventory Management
    Tracking and managing hardware and software assets across the organization.

  • User Access and Identity Management
    Secure control of user permissions and credentials across systems.

  • Onsite Support and Maintenance
    Physical support for hardware or infrastructure issues, as needed.

  • System Backup and Recovery Services
    Regular data backups and fast recovery solutions to minimize downtime.